Ideas, concepts, solutions, news
1% improvement in churn = $100M+ in valuation
1% improvement in churn = $100M+ in valuation. Kristina Shen, Byron Deeter, Bessemer Venture Partners at the Gainsight #Pulse2017 Conference. It’ll quickly return your investment in customer success solutions. Komiko Limited Learn more about Komiko’s Customer Success and Account Management
Allison Pickens, Boaz S. Maor, Irit Eizips, Dan Adika, David Sakamoto, Michael Maoz, Adam Waid congrats on being MindTouch Top 100 Customer Success Strategists of 2017. To learn more about Customer Success
Sales Reps are only actually selling one-third of the time HubSpot. Komiko Limited can revolutionize the way you use Salesforce. Great article by Drew Hendricks. Check out 3 Problems Sales Managers Want CRMs to Solve.
Understanding people’s intent is hard. Taking verbal communication literally may be misleading. Luke Lewin BuzzFeed gives few examples, like when British say “With the greatest respect…” they may mean “I think that you are an idiot!”. It is true when you try to understand the intent of the people that you interact with. And obviously when trying
Komiko participated in the Gainsight Pulse 2017 event. We revealed a new solution that addresses people engagement. Komiko uses the data your team generates every day in email to characterize the customer relationship and drive retention and expansion. No additional data entry required. Komiko addressed the following: Data driven people engagement measures to your health score
..and the Martech 2017 Stackie award goes to Allocadia‘s Technology Stack. Komiko is an essential part of the stack.
If it’s not in Salesforce, it doesn’t exist? Native sales Intelligence and Customer Success integrated to Salesforce
As my partner in crime Hal Howard says, “if sales people were interested to spend most of their time updating data they would have become book keepers”. And not that there is anything wrong with book keepers. Komiko is a Sales intelligence and customer success integrated to Salesforce. Yet, all the current CRM solutions are
In early 2015, Ami Heitner and I formed Komiko to pursue creating business tools that took advantage of modern data science, machine learning, and search to take some of the work out of work and give people time to do their jobs rather than feed the system. Since then, we hired a team, built and
As we engage with new clients here at Komiko, we consistently find that not only are very few of the contacts in their CRM system active, but there are also many contacts their team works with on a day to day basis that never get recorded in CRM. When we do the initial analysis of
Since it’s the Holidays and our thoughts are focused on shopping and spending time with family, we thought it might be nice to share something light. So below are a few interesting email stats that may make you say “whaaa?” out loud. 1. The first email system was developed in 1971. 2. The number of