1% improvement in churn = $100M+ in valuation. Kristina Shen, Byron Deeter, Bessemer Venture Partners at the Gainsight #Pulse2017 Conference. It’ll quickly return your investment in customer success solutions. Komiko Limited Learn more about Komiko’s Customer Success and Account Management
Allison Pickens, Boaz S. Maor, Irit Eizips, Dan Adika, David Sakamoto, Michael Maoz, Adam Waid congrats on being MindTouch Top 100 Customer Success Strategists of 2017. To learn more about Customer Success
Sales Reps are only actually selling one-third of the time HubSpot. Komiko Limited can revolutionize the way you use Salesforce. Great article by Drew Hendricks. Check out 3 Problems Sales Managers Want CRMs to Solve.
..and the Martech 2017 Stackie award goes to Allocadia‘s Technology Stack. Komiko is an essential part of the stack.
As my partner in crime Hal Howard says, “if sales people were interested to spend most of their time updating data they would have become book keepers”. And not that there is anything wrong with book keepers. Yet, all the current CRM solutions are no-data software containers that require data and a lot of it
In early 2015, Ami Heitner and I formed Komiko to pursue creating business tools that took advantage of modern data science, machine learning, and search to take some of the work out of work and give people time to do their jobs rather than feed the system. Since then, we hired a team, built and
As we engage with new clients here at Komiko, we consistently find that not only are very few of the contacts in their CRM system active, but there are also many contacts their team works with on a day to day basis that never get recorded in CRM. When we do the initial analysis of
Since it’s the Holidays and our thoughts are focused on shopping and spending time with family, we thought it might be nice to share something light. So below are a few interesting email stats that may make you say “whaaa?” out loud. 1. The first email system was developed in 1971. 2. The number of
Studies show that almost a quarter of a sales person’s time is spent researching to prepare for sales calls, but only 35% of a sales person’s time is actually spent selling. The volume of data a sales person must consume to actively manage a pipeline would cause morbid obesity if data were caloric. Sales intelligence
Are you a hunter or a farmer? Radio show host and psychotherapist Thom Hartmann, published “ADD: A Different Perception,” where he described two mental models as to how people work. The “hunter” is based on nomadic societies and has a short attention span, but exhibits superior focus for short bursts of time. Hunters are flexible,