Author: Hal Howard

Author: Hal Howard

CRM outlook plugins are not the right approach
Image July 27, 2016 blogs Hal Howard

Salesforce outlook and email plugins as well as Dynamics CRM outlook plugins are not the right approach for integrating emails. Both Salesforce as well as Microsoft offer outlook client or browser email plugins that integrate with their CRM systems.  Neither has worked very well. The challenges seem obvious. People don’t just use one device for managing their email and
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Komiko is now listed in AppExchange
Image July 11, 2016 blogs Hal Howard

Komiko has been reviewed and approved by Salesforce and is now listed in AppExchange. Check out Komiko at Salesforce AppExchange  

Salesforce data integration – starting a new CRM Project?
Image April 9, 2016 blogs Hal Howard

This blog is focused on Salesforce data integration, which also applies for Dynamics CRM. One of the biggest challenges with getting a CRM system off the ground is populating it with data. If you ask your sales team to enter it by hand then there will be days of lost productivity. If you try to
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Salesforce Email Integration and Beyond
Image February 11, 2016 blogs Hal Howard

Salesforce Email integration needs to be addressed to optimize the value of your CRM. The problem Despite having a CRM system, most companies cannot accurately characterize their customer relationships or the state of opportunities. The following questions cannot be easily answered: Who is their best contact and our best connection? When was the last interaction?
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Komiko Powers Dynamics CRM
Image February 9, 2016 blogs Hal Howard

Today, we are proud to announce new connectors for both Microsoft Dynamics CRM and Salesforce Sales Cloud. The connectors automatically: Uses your Dynamics CRM account list to find important communications. Adds contacts to those accounts. Calculates your team’s strength of connection to the account and each of the contacts. Records and keeps up to date
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Komiko Powers Salesforce
Image February 9, 2016 blogs Hal Howard

Today, we are proud to announce new connectors for both Salesforce Sales Cloud and Microsoft Dynamics CRM. The connectors automatically: Uses your Salesforce account list to find important communications. Adds contacts to those accounts. Calculates your team’s strength of connection to the account and each of the contacts. Records and keeps up to date the last
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Redesigning Business to Business Collaboration
Image December 9, 2015 blogs Hal Howard

Email dominates all other forms of business to business collaboration by a wide margin. Most companies have shared mailboxes (sales, support, operations, service, accounting, …) where customers or suppliers send requests. One or more employees monitor each of those mailboxes and process requests. Most companies also have systems that generate all kinds of notifications and
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